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Streamlining Business Processes
 Improving
business operations often means rethinking the function. Streamlining,
reengineering and process improvement are all ways to keep employees
aware of opportunities to improve processes and create more efficient
business processes. This module covers:
- Creative trouble shooting
- Looking for opportunities to save
time, money and effort
- Eliminating redundant or unnecessary
steps
- Action plan on a real-life business
process
AUDIENCE
This module is designed for employees who need analytical skills
in creating more cost-effective procedures that produce better service
to customers, end-users or co-workers.
FORMAT AND LENGTH
This module can be presented in two to four hours, depending on
participants' skill level and teaching objectives. The module includes:
- Break out groups to solve team
problems
- Discussion on techniques for team
development
- Exercises and presentations
- Practice sessions and role plays
COURSE MATERIALS
The participant's workbooks contain reference text
and exercises, are bound and three hole punched. The module is divided
into three sections, one for each phase of training: the Pre-Workshop
Assignment, the Workshop Material, and the Post-Workshop Action Items.
Participant's workbooks can be used for classroom instruction or on
a self-paced basis.
The leader's guide contains the same material as
the participant's workbook, with the addition of a section of introductory
notes, answers to exercises and explanatory margin notes. The leader's
notes contain tips and techniques on setting up and administering
the session, checklists, and other teaching aids. Other beneficial
components include:
- A listing of suggested videos
which complement the material.
- Notes which highlight key points,
provide tips for training, and detail competencies to be gained.
- Margin Notes on the workshop
materials which guide the leader through the material and indicate
when to ask questions, encourage discussion, use flip charts,
break into groups, and refer to specific material.
OBJECTIVES OF THE MODULE
Efficiency
- Define and identify
specific behaviors demonstrating efficiency.
- Understand the impact
of efficient time usage and effective decision making
on productivity and business/work unit effectiveness.
Decision Making and Efficiency
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Learn how to eliminate
bureaucracy and make decisions.
- Develop an action plan
to allocate resources for maximum efficiency.
- Understand how
to streamline processes and systems.
Merit Training Corporation
Phone: 800-677-1667
e-mail: info@merittrainingcorp.com
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