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Encourage Improvement: Striving for the Best
 Organizations
interested in establishing a program of continuous quality improvement
will benefit from the material in this module. This module teaches
participants to look for ways to improve processes and systems in
their daily work. The module includes:
- Brainstorming techniques
- Problem analysis tools
- Seeking out continuous quality improvement
AUDIENCE
This module is designed to allow teams to work through quality improvements
and enhance productivity and profitability.
FORMAT AND LENGTH
This module can be presented in two to four hours, depending on
participants' skill level and teaching objectives. The module includes:
- Break out groups to solve team
problems
- Discussion on techniques for team
development
- Exercises and presentations
- Practice sessions and role plays
COURSE MATERIALS
The participant's workbooks contain reference text
and exercises, are bound and three hole punched. The module is divided
into three sections, one for each phase of training: the Pre-Workshop
Assignment, the Workshop Material, and the Post-Workshop Action Items.
Participant's workbooks can be used for classroom instruction or on
a self-paced basis.
The leader's guide contains the same material as
the participant's workbook, with the addition of a section of introductory
notes, answers to exercises and explanatory margin notes. The leader's
notes contain tips and techniques on setting up and administering
the session, checklists, and other teaching aids. Other beneficial
components include:
- A listing of suggested videos
which complement the material.
- Notes which highlight key points,
provide tips for training, and detail competencies to be gained.
- Margin Notes on the workshop
materials which guide the leader through the material and indicate
when to ask questions, encourage discussion, use flip charts,
break into groups, and refer to specific material.
OBJECTIVES OF THE MODULE
By the end of this module, the participants
will be able to:
- Define the term Kaizen
and its philosophy of improvement.
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Identify the improvement
process.
- Identify, understand the value
of, and practice using vehicles for improvement
such as quality circles, etc.
- Understand the importance of developing
an process-oriented management style.
Merit Training Corporation
Phone: 800-677-1667
e-mail: info@merittrainingcorp.com
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